FAQs


BORN NOIR FAQs


FAUX NAILS


Am I able to purchase a custom faux nail set?

Absolutely! To purchase a custom set, just complete the form here to give us more details about the look you desire and our rep will be in touch with you within 24 hours with any questions and next steps. 


Do you do custom sizing for the faux nails?

Yes! For custom sets, if you are familiar with your nail sizes or have determined your sizes based on our measurements found here, we can certainly accommodate you. 


Otherwise, our faux nails come standard with two of each size from 0-9. And our XL sizing comes with 4 of each size from 0-5. You let us know what works best for you!


How long before I receive my custom nails?

The complexity of your design will determine the length of time to complete your nail look. Standard processing times are 3-7 business days. Additionally, nails are completed on a first come first serve basis. Rush orders may be accommodated for an additional charge. 


Do I need a professional to help me put the nails on?

Not at all! Press-on nails are simple to apply. Each set comes complete nail glue, nail tabs, alcohol wipes, mini-buffer, cuticle pusher and 5-step application instructions. No professional necessary.

NEW! If you need help you can book time for a FREE consultation with one of our nail experts! Book some time with us HERE

 

What is the difference between ready-to-ship and made-to-order faux nails?

Our ready-to-ship designs are stocked and ready to be shipped next business day! They are sold as-is and are not able to be customized.  


Our made-to-order nails can be customized with your choice of shape and length. These are hand-painted, reinforced and can be reused. Standard processing times are 3-7 business days before shipment.